Jul 16
HIB: Hi Joan, so to start, tell us a little about your life before insurance. Did you have a favorite job before joining the team? JOAN: One of the more…
Jul 16
HIB: Let’s just jump right into the good stuff. Tell us about your guilty pleasure. Don’t worry, no one’s listening. KELSEY: Definitely 100% the Kardashians. The funny part is I…
Jul 16
HIB: So I understand you rock out at karaoke. BRENNAN: Ha, I would say that statement is a little outdated. There was a time, I was.. We’re talking a while ago. …
Testimonials
Social Rating
4.9
Based on 59 reviews
Hurley Insurance Brokers
4.9
Jason Burns
16:56 12 Jun 20
They are very personable and prompt to help you with the service that you need.
Roadkill Gallery
17:31 11 May 20
Very helpful and patient with my insurance quote requests. Will go out of the way to give you as much information as possible
Kristine Masta
18:52 27 Apr 20
I have been lucky enough to be working with Joan Batson, CSRHurley Insurance Brokers, Inc for several years. She is attentive, knows exactly what to recommend, also what I do not need and approaches everything with such a great attitude! So happy to be working with Hurley!
Amanda Plimpton
21:53 13 Apr 20
Talk to Brennan and get the insurance you need. He was able to get a fast quote and helped us navigate what business insurance worked best for our situation.
A P.
14:50 13 Apr 20
Brennan was very helpful and had a quick turn-around for the quote. I appreciate that he looked at the whole picture for our business insurance needs and...
Louise Huehn
00:30 12 Apr 20
David Johnson
21:18 30 Mar 20
By far the easiest organization/people I have dealt with since I decided to start my own business. Any time I need assistance I have the results I need/want immediately or almost immediately.
Chris R.
10:26 19 Mar 20
These people are completely amazing and great we called and within 15 minutes has renter's insurance no time at all.
Ondii Gray
18:26 13 Mar 20
I contacted Hurley Brokers and spoke with Joan Batson. She is the best! I told her what I was looking for and she DELIVERED!!!!! I got more than I asked for and my rates were a great deal.lower than what I had expected. I would recommend that everyone work with this company. Thank you Joan!!!!!!
lisa xadea
14:53 14 Feb 20
We've been working with Hurley for years for our homeowner's, personal auto, commercial auto, and business insurance. Brennan and Joan and the whole gang are always so helpful, friendly, and knowledgeable. I can't recommend them enough.
Greg Walko
16:31 12 Feb 20
We can't say enough good things about this group.With my previous insurer, it was never possible to talk with "the boss,"who was always unavailable. But when I need to speak with Brennan Hurley, he is on the line immediately.The real MVP here is agent Karley Schlosser. Thanks to my frequent procrastination I was late with payment, and near cancellation on three occasions in 2019, but Karley would not let that happen. She phoned time after time until I finally returned her call, and all was immediately well. Lots of promises these days, but few back them up.Hurley Brokers are the gold standard.
todd horst
02:13 09 Feb 20
This company takes care of my business like it is family. I recommend them to everyone
Jeff Whitaker
16:07 30 Jan 20
Very professional and helpful, Brennan makes insurance easy to understand. Joan was great at helping me get my new car insurance sorted out.
B R
12:56 30 Jan 20
Taylor Weaver
16:00 28 Jan 20
Joann was a huge help and she was able to get us an amazing quote! I found the company through google and I’m ecstatic that I did
Crystal W.
06:19 14 Jan 20
I'm all about customer service. I have worked retail (in the past) and in customer service over a decade now and consumers truly rely on word of mouth and...
Luca Damasco
22:46 13 Dec 19
Brennan and the Hurley Insurance team are awesome. They have consistently provided us with great service and have given us exactly what we need for our business. Brennan has always answered our questions clearly, and provided us with the information we need to make an informed decision. We've continued to use them as our business has grown, and will definitely be working with them in the future!
Joshua Fleitman
21:47 03 Dec 19
We couldn't be happier with the service provided by Hurley Insurance Brokers. My fiancé and I just moved to Pittsburgh and needed help finding a multifaceted but affordable insurance package. We called Hurley, and without being put on hold, through a brief conversation, Brennan gathered all the information necessary to give us a comprehensive quote. He followed up with the quote in a timely manner and included a very informative personalized video walking us through the information. He accommodated our schedule to meet and further discuss our options, answering all our questions in a clear and honest manner. Throughout the process, he was efficient, responsive, courteous, and helpful. We highly recommend Brennan and Hurley Insurance Brokers!
Brian McGinnis
16:35 23 Nov 19
Very good and honest broker. Been using them for years.
Kyle Rives
01:46 21 Nov 19
Would 100% recommend this company. I obtained auto, renters, and an umbrella policy from them and it was an easy, informative, and pleasant experience. I worked with Joan Batson and Brennan Hurley, and would suggest to request them. I rarely make reviews, but I had to show these people some gratitude for their amazing work.
Michelle Balfe
23:34 14 Nov 19
Joan has been great! She is professional, patients, and easy to work with. Looking forward to working with and Hurley
Chelsi Cleveland
14:40 30 Oct 19
I have worked directly with Hurley for our business. They provide multiple quotes for you to choose from. They have done a great job. We then switched our home and auto to them. You think your Captive agent who works for the insurance agency is going to help out? That’s a big fat NO. However, when our car was hit and we had a problem with the adjuster Joan B and Brennan were there the entire time walking with us. See the difference between a captive agent and a broker is one works for the insurance company (the captive agent) and the broker works with and for YOU!
michael xie
17:10 23 Oct 19
Really professional broker, help me a lot about my insurance.
Felina nicole ami
17:28 08 Oct 19
Owning and insuring multiple properties both commercial and residential can be a chore but Brennan and Karley have both really made it easy and gone out of their way to help. They also found less expensive insurance for the same coverage. In a world with less and less human customer service I am pleased to say Hurley is a bit old fashioned and has great customer service.
Donna Uram
22:42 18 Sep 19
Our community group is so happy to have Karley Anderson watching out for us at Hurley! Service is so prompt.
Erin G
22:30 18 Sep 19
As a small business owner I prefer to work with other small businesses. I’ve had my business insurance with Hurley Brokers for over five years. Brennan and Kelsey, the owners are wonderful, very helpful and extremely patient! I have switched over all of my personal home/auto insurance with them as well. Joan Bateson took care of my with the home and auto. She’s on top of things! Constant communication & following up with phone calls and emails. I need someone on the other end reminding me. As always, thank you for the great service!
Tom Lohr
22:20 17 Sep 19
They insured my under renovation home when no one else would. Seems simple enough, but Hurley was the only one the actually got it. Also, Joan Batson is the bestest.
Duke Corbett
14:44 30 Aug 19
Hurley Insurance Brokers is a fantastic group. Joan and Brennan and the rest of the office have always been a treat to deal with. Pricing is always fair, response time is fantastic and family oriented nature of their business is above and beyond an art form that is lacking in the hustle and bustle of the busy lives we all live now a days. Thank you guys for taking care of our needs.
Tessa M.
11:35 27 Aug 19
I had a really complicated situation to try to take care of, and Hurley Insurance Brokers really helped me out. They were personable, quick to respond, and...
Pam Kuzma Jones
22:54 26 Aug 19
I’ve been with Hurley Insurance Brokers for several years now and highly recommend them! They are always helpful and easy to contact! Every time I had a question they were always there to help!! Wouldn’t use anyone else!!
ryan seaton
20:59 19 Aug 19
Everyone at Hurley Insurance is awesome to work with. We personally work with Brennan and Karley who are both very knowledgeable and respond quickly to our needs.
Eric Kush Sr.
04:13 01 Aug 19
Joan batson is awesome, she has taken great care of our whole family house, multiple cars, always responsive courteous
estelle kreutzer
15:57 29 Jul 19
In these busy times, its so nice to have a company give you the personalized attention that Hurly Insurance does. They have always returned phone calls and emails promptly, and answered any and all questions I've asked through the years.
Spencer Garbos
19:34 20 Jul 19
Have had nothing but positive experiences with Brennan and everyone else at Hurley Insurance. Very professional. Very reasonable prices. Have always seemed to put my interests firsts. Highly recommend!
Steven Corwin
19:11 18 Jun 19
I've been dealing with Hurley Insurance for 4 years now and will continue to use them for my business insurance needs. Brennan, Karley and the whole team is very responsive and always willing to talk about options.I recommend them to anyone looking for a good insurance agent.Steve C.
Angel Botti
12:38 15 Jun 19
Brennan and his staff worked great to find the best rates and did it in a quick and timely manner. I look forward to building business relationships with him and his team!!!
J Brown
02:24 05 Jun 19
I have been with Hurley Insurance from the startup of my business and have always enjoyed personal one-on-one care. They provide me with the best options for my construction business needs. I recommend them for your every need.
Dean Hastings
12:59 01 Jun 19
I've been using Hurley Insurance Brokers for many years for our corporate insurance needs. They are always there for me, for any questions I may have. Brennan is always just an email or phone call away and he always responds very quickly. In this fast paced world, he's always on top of whatever I need. As my business evolves, he's always there to help direct me. I would highly recommend Hurley Insurance.
Oksana C.
08:14 28 May 19
I am so glad I found this company! Brennan has been wonderful in leading me through the process of obtaining insurance for a property in Pittsburgh....
Stew Marker
16:09 09 Apr 19
Joan is a super star. Very knowledgeable, professional and personal service. A great pleasure to work with.
Kerri Sarsfield
18:26 10 Aug 18
Just finished working with Joan. It was an easy process and she saved us money while increasing our benefits!
Mike McGroarty Jr.
16:22 05 Jun 18
The whole team at Hurley Insurance does a great job. They're very responsive and professional.
Andrea Hurley
17:22 19 Dec 17
Paula Rothrauff Benson
16:28 25 Aug 17
We are so thankful for Hurley Insurance Brokers! They are the BEST company to work with. Prompt, courteous, professional, knowledgeable, friendly, and understanding are only a few ways to describe them. Brennan and Jessica have been wonderful to work with. Any questions or needs that we have are always met with a no-hassle, can do attitude and always attention to detail. The sense of security that we feel knowing that our interests are being protected by the Hurley Insurance Brokers is priceless. Thank you all for the hard work you do! We look forward to many more years of a great working relationship! Paula Benson, Office Manager, AquaGuard Systems, Inc.
Dana Humphries
22:01 07 Aug 17
My husband and I worked with Jessica to obtain homeowners insurance for our very first home. She took what was, to us, another possibly terrifying experience, and made it simple! I can't tell you what a relief it was to have such a pleasant, easy experience. I'd recommend Hurley, and Jessica to anyone!
Brian McCollum
20:57 01 Aug 17
Year one, 5 stars but I feel like after starting a successful engagement with Brendan, he doesn't handle renewals. Renewals 3 stars. The questionnaire feels like "how many more ways can we find to raise your premium"
Bobby Benson
21:41 18 May 17
Ask for Brennan, he was very prompt and had me insured with one phone call. Hands down best customer service.
Rex Cole
12:48 10 May 17
Great service!
Kristine Masta
18:37 07 May 17
I am pleased to recommend Kelsey Hurley and Hurley Insurance Brokers. They were a pleasure to work with. Timely in their response, professional, explained everything clearly, canceled the former policies and made everything a breeze! Thank you so much Kelesy!
Kristine M.
11:35 07 May 17
I am pleased to recommend Kelsey Hurley and Hurley Insurance Brokers. They were a pleasure to work with. Timely in their response, professional, explained...
Nina Marie Barbuto
18:33 20 Apr 17
Brennan Hurley has been the best to work with. He and his associates have been very responsive to all our requests at Assemble. Assemble, a non-profit, educational, community Makerspace and Gallery, does not fit easily into any boxes on any forms. Brennan has patiently helped us to find what we need as well as explain it to us so we can understand. He he has been wonderful with all of my questions. I ask a lot of questions.
Trevor Kurtz
01:45 19 Dec 16
My company recently signed up for general contracting insurance with Hurley Insurance Brokers. We attempted to go through three other insurance companies, but communication was always slow and questions went unanswered. Hurley Insurance Brokers was the exact opposite. Our agent Brennan was able to answer all questions asked, provided us with a package that was appropriate for our level of business, and assured us that increasing our insurance with them as our business grew would be very easy. If you want a knowledgeable staff, quick communication, and an uncomplicated process, go with Hurley Insurance Brokers.
Greg Walko
18:25 08 Mar 16
When you write a review about today's marketplace, whether brokers. retail stores, restaurants, you usually have to grade on a curve to give a 5 star review. But Hurley Brokers are a throwback to a time when agents came to your house, knew your name (maybe your kids' names), took time and researched what best fit your needs, and your budget, and were there every time you called.In the last eight months, Brennan saved us a good deal of money when he dug deep and found a great price on specialty coverage I didn't want, but was forced to buy. Before that he beaten the already good price from my previous insurer for the year's coverage, and throughout when I had questions, he responded every single time I emailed...within minutes.His sharp assistant Kelsey phoned twice today to remind that my policy would expire tomorrow, March 9.This is 5 Star+ across the board service on anyone's list, in any time, present or past. And I'm not sure he wouldn't come to the house if he had to.Greg Walko
Tom S.
11:42 24 Jun 13
Bennan was super helpful when I was shopping for homeowner and auto insurance. He provided me with a quote that was competitive and comprehensive, while...
Free W.
12:13 10 Aug 12
I've always hated shopping for insurance. The whole process of getting quotes from different agencies always just pissed me off, and when I was done I...
Jen A.
11:36 08 Aug 12
Hurley Ins Brokers were able to find me an insurance package that was of high value at a low cost to cover my home and auto. I came from having USAA, which...
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